Privacy Policy

DogeAU handles personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy applies to all visitors to the DogeAU website, registered account holders and users of the DogeAU app. The sections below describe the data DogeAU holds, the reasons it is held and the controls available to players.

Data Collected at Registration

Creating an account requires a full legal name, date of birth, mobile number, email address and a government-issued identity document. This information is used to verify identity, confirm that the player meets the minimum age of 18, and satisfy KYC obligations.

Payment information is collected at the point of the first transaction. DogeAU accepts PayID, bank transfer and USDT; the relevant account or wallet details are stored to process subsequent transactions. The name on the DogeAU account must match the name on the bank account. This check runs on every withdrawal.

Data Generated During Play

The platform records session data in the background: IP address, device type, browser version, pages visited and login timestamps. Game activity, transaction history, bonus claims, referral credits, Loyalty Programme tier status and VIP progression all accumulate as part of the account record.

DogeAU applies this data to process PayID, bank transfer and USDT transactions, apply daily and hourly free credits, calculate Loyalty Programme and VIP tier payments, manage referral commissions under Upline Income and handle live chat support interactions. Technical data also feeds into performance monitoring and fraud detection.

Marketing

DogeAU may send promotional messages about new offers, games and events to players who have given consent. This preference is managed through account settings and can be updated at any time.

Cookies

DogeAU uses cookies across the website and app. Session cookies maintain the login state and cashier flow. Preference cookies store display language and layout choices. Analytics cookies aggregate traffic data to identify performance issues. All three types are managed through browser settings. The session cookie is the one whose removal affects login and payment pages.

Third-Party Data Handling

Personal data goes to external parties whose involvement is necessary to run the platform:

payment processors for PayID, bank transfer and USDT transactions;
identity verification providers handling KYC checks;
game studios whose content appears in the lobby;
hosting and security providers responsible for the technical infrastructure.

Every external party receives only the data their function requires and operates under a confidentiality agreement. Personal data stays out of advertising and marketing networks. Disclosure to government or law enforcement bodies happens only under a legal requirement imposed by Australian law.

Keeping Data Secure

SSL encryption applies to all connections between a player's device and DogeAU servers. Within the platform, access to account records is restricted to staff with a role that requires it. Security practices are audited on a regular basis. Keeping login credentials private is the player's responsibility.

How Long Data Is Stored

Account data is held for the life of the account. Following closure, DogeAU retains records for the period specified by anti-money laundering legislation, tax law and other applicable regulations. Records falling outside those mandatory periods are deleted or anonymised.

Rights Over Personal Data

Players may ask DogeAU to provide a copy of the personal data held in their account, correct any inaccurate records, or delete data that is not covered by a legal retention requirement. Requests go through the live chat support team, available 24 hours a day. Identity is confirmed before any action is taken. Marketing preferences are adjusted through account settings directly, with no support request needed.

Age

DogeAU serves players aged 18 and over. Age is confirmed as part of the registration and KYC process. Accounts identified as belonging to someone under 18 are closed and the associated data is removed.

Policy Revisions

This Privacy Policy is updated when legislation, technology or DogeAU's services change. The current version is always published on this page. Using DogeAU after a revision means the updated terms apply.

Questions

Privacy queries are handled by the DogeAU support team through live chat, around the clock.